What does "Smart Governance" involve?
Last updated Sep 22, 2026
Correct Answer:
Option B —
Integrating IT to improve service delivery and decision-making
Defining Smart GovernanceSmart Governance (often associated with e-Governance) is the use of technology and innovation to make government operations more efficient, transparent, and citizen-centric. It is a shift from traditional, paper-based administration to a digital, data-driven model.
According to the "SMART" acronym often used in public administration:
S (Simple): Simplifying rules and procedures through technology.
M (Moral): Increasing integrity and reducing corruption via digital footprints.
A (Accountable): Making the government answerable through real-time data.
R (Responsive): Speeding up the delivery of services to citizens.
T (Transparent): Making information and processes visible to the public.
Answer verified by Quintessence Classes faculty — Karan Nagar, Srinagar.
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