JKSSB Written 2022
Answer & Explanation
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Correct Answer:
Option B —
Those who will be affected by the message or its results
Criteria for Choosing a RecipientChoosing the right recipient is a key part of Business Communication and Information Management. Ideally, a recipient should meet at least one of these criteria:
Stakeholders: People who have a "stake" or interest in the project or news.
Decision Makers: Those who have the authority to act on the information provided.
Impacted Parties: Individuals whose daily work or lives will change based on the message.
Analyzing the Other Options
A) Those who should not have access: This describes a security breach or a violation of confidentiality.
C) Those who have no say or interest: This leads to information overload and "noise." Sending irrelevant emails to uninterested parties reduces overall productivity.
D) Those who have no responsibility or capability: This results in miscommunication. If the receiver cannot understand or act upon the message, the communication has failed its purpose.
Answer verified by Quintessence Classes faculty — Karan Nagar, Srinagar.